Supervisory Medical Records Technician (ROI)

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f). Experience: One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) need to perform MRT (ROI) work; OR, Education: An associate’s degree from an accredited college or university recognized by the U.S. Department of Education with a major filed in study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records); OR, Experience/Education Combination: Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements. The following experience and educational/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology, privacy and release information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses. Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision. The training program may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Creditable Experience. Experience is only creditable if it is paid or non-paid employment directly related to the position to be filled, or in a related field such as medical support assistants, ward clerks, health record file room/scanning technicians, incomplete health record analysis, medical coding, or other positions that included knowledge of the content and use of health records. To be creditable, the candidate’s experience must have demonstrated the use of knowledge, skills, and abilities associated with current release of information practice. Quality of Experience. To be creditable, experience must be documented on the application or resume, and verified through an employment reference or other independent means. Part-Time Experience. Part-time experience as a professional MRT (ROI) is creditable according to its relationship to the full-time workweek. For example, a MRT (ROI) would receive one week of full-time credit for each two weeks of half-time work. Grade Determinations: Supervisory Medical Records Technician GS-08 Experience: One year of creditable experience equivalent to the next lower grade level (GS-07). This experience may include but is not limited to: monitor quality and quantity of work to ensure adherence to applicable requirements and regulations. Ensure the work assignments of the team are carried out by performing duties which include distributing and balancing workload, monitoring the status and progress of work, instructing and answering employee questions, checking employee work, and amending or rejecting work not meeting standards. Develop training and provide resources pertaining to VHA and other Federal policies, guidelines, and regulations. Conduct training for all new 6 release of information staff regarding the software, the process of requesting archived health records, and the use of VHA computer applications. Act as the technical experts and provide consultation regarding HIPAA and the Privacy Act, as it pertains to release of information. Demonstrated Knowledge, Skills And Abilities: In addition to the experience above, the employee must demonstrate all the following KSA’s: Ability to develop policy and provide workload analysis for release of information. Skill in interpersonal relations and conflict resolution. Ability to provide or coordinate staff development and training. Ability to provide the full range of supervisory duties, to include responsibility for assignment of work to be performed, performance evaluation, selection of staff, recommendations of awards, advancements, and disciplinary actions. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-08. Physical Requirements: Work is primarily sedentary. See VA Directive and Handbook 5019, Employee Occupational Health Service.
The Health Information Management (HIM) Section is recruiting for a Supervisory Medical Records Technician (ROI). The Supervisory MRT (ROI) will perform supervision, administrative management, and direction of release of information staff which includes GS-7 (ROI-Legal) and Lead MRT (ROI) positions and File Room Staff, File Room Lead and File Room Clerks. The Supervisory MRT (ROI) generates workload reports, distributes pending workload to staff, and monitors completion status.