File Clerk

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/24/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials, as required by the announcement. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-03 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of filing sequence of both administrative and health records is necessary to properly index and scan information into CPRS. Knowledge of multiple systems and current computer technology regarding imaging and scanning applications including VistA, CPRS, VistaA Imaging, Document Storage Systems- Release Of Information (DSS ROI), MyHealtheVet, Outlook, Word and Access in order to properly scan items into patient’s medical files and to retrieve information. Knowledge and ability to process requests for health/administrative information presented in person, by mail, fax, telephone, or email in order to complete tasks in a timely manner. Ability to communicate respectfully and tactfully to properly coordinate record transfer, record follow-up, record scanning, and record indexing functions with clinical team members. OR, Substitution of Education for Experience: Possess two (2) years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (TRANSCRIPTS REQUIRED) OR, Combination Education and Experience: Applicants may also combine education and experience to qualify at this level. You must have a combination of general experience and education beyond high school. (Example: 6 months Specialized Experience & 1 year of education above high school), NOTE: If you select this option, you must submit a copy of your transcript with your application. Education cannot be credited without documentation AND experience must clearly documented.You will be rated on the following Competencies for this position: Computer Skills Quality Management Technical Competence Technical Documentation Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary; however, some bending, stretching, walking, and lifting Is required. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
This position is located in the Mid-Atlantic Health Care Network (VISN-6), at the Wilmington CBOC and Fayetteville VA Medical Center in the Health Administration Service. It is administratively located under the supervision of the Health Information Management Section. The primary duties of this position are to maintain accessible records and provide efficient service for direct and indirect patient care by managing the receipt and scanning of health documents in a timely and accurate manner.