Medical Support Assistant

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS GS-04: One (1) year of general experience or Two (2) years of education above high school. GS-05: Four (4) years of education above high school or One (1) year of specialized experience equivalent to at least the GS-04 grade level. GS-06: One (1) year of specialized experience equivalent to at least the next lower grade level. General Experience Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Examples of specialized experience at the GS-05 grade level Answer telephone inquiries and take messages; Prepare requisitions for the charge nurse or supervisor to review; Schedule/Cancel appointments for clinical staff; Maintain and stock nursing unit and patient care supplies; Take and record basic vital signs. Examples of specialized experience at the GS-06 grade level Maintain an appointment scheduling system for medical providers; Schedule/Reschedule appointments for patients; Prepare, place and audit supply/equipment orders; Perform direct patient care duties (take and record vitals); Deliver medications/supplies to patients in the patient care areas/parking lots. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
This position is located at the Pine Ridge Service Unit – Kyle Health Center in Kyle, South Dakota within the Division of Nursing Services. The purpose of this position is to manage the appointment scheduling system, perform receptionist/clerical/direct patient care duties. The incumbent will report to the Nurse Supervisor or designee.