HUMAN RESOURCES ASSISTANT (MILITARY)

Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-05) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Researching military personnel records, regulations, and policies to identify errors or discrepancies pertaining to active duty service time, awards, benefits, military pay, and separations; 2) Ensuring personnel data in systems such as the Navy Decorations and Awards (NDAWS), Defense Manpower Data Center (DMDC), or other personnel systems are accurate and complete; 3) Investigating and resolving customer inquiries concerning issues with personnel records, including identifying the source of the problem and taking corrective action; and 4) Drafting official correspondence in response to customer inquiries or other official Navy matters, such as responding to Congressional and Department of Veteran Affairs inquiries. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series and https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-assistance-series-0203/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will serve as a HUMAN RESOURCES ASSISTANT (MILITARY) in the RECORDS MANAGEMENT AND BENEFITS DIVISION of NAVY PERSONNEL COMMAND.