Medical Support Assistant

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: GS-04: One (1) year of general experience or two (2) years above high school. GS-05: One (1) year of Specialized Experience equivalent to at least the GS-04 grade level and/or 4 years above high school. GS-06: One (1) year of Specialized Experience equivalent to at least the next lower grade level. Examples of Specialized Experience:GS-05: Assemble patient records according to prescribed formats, determine patients’ eligibility for treatment, schedule appointments for patients with other medical services, answer questions regarding routine procedures, operate personal computers, data processing equipment, and/or office support software for word processing, data entry, or data retrieval. GS-06: Receive and direct patients and visitors, answering routine inquiries, and making appropriate referral of questions concerning patients’ condition, use and apply medical terminology, determine eligibility requirements for Medicare, Medicaid, Veterans’ Health, and Vocational Rehabilitation, enforce and work with laws and regulations related to the confidentiality of medical records and the release of information from medical records, computerized data entry and information systems. Specialized Experience Defined: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA’s) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. You must meet all qualification requirements within 30 days of the closing date of the announcement.
This position will support the Federal Governments response efforts to COVID-19. The position is located in the White Earth Service Unit Business Office (BO), located in Ogema, MN. The incumbent provides registration and eligibility services which are the key point of interaction with patients. The position will also perform scheduling duties. This position reports to the Supervisory Health System Specialist or designee.