Supervisory Medical Administration Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position, you must have served 52 weeks at the GS-9 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Supervisory experience. Coordinating the collection of data concerning patient care activities, making computations as required, and makes monthly quarterly, and annual reports for management. Oversight of outpatient scheduling functions that directly impact patients’ access to care and satisfaction. Conducting special studies for identifying opportunities to improve customer service and process quality. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph. D or equivalent doctoral degree, or 3 full years of progressively higher education leading to such a degree, or. LL.M if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the information stated above (TRANSCRIPTS REQUIRED). You will be rated on the following Competencies for this position: Customer Service (Clerical/Technical) Health Informatics Managing Human Resources Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also walking/standing, in conjunction with travel to and attendance at meetings and/or conferences away from the work site. The incumbent may carry and lift items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The Supervisory Medical Administration Specialist of the Business Administration Service, Benefits and Clinical Support Section at the VA Southern Nevada Healthcare System is the second-line supervisor for staff consisting of GS-7 Lead Medical Support Assistants, GS-7 Patient Services Assistant, GS-6 Program Support Assistants, GS-5 and GS-6 Medical Support Assistants, and GS-4 Telephone Operators. The approximate total FTEE for the Section Chief is 119.