COMPUTER ASSISTANT (D1731000)

IMPORTANT INFORMATION: This position requires military membership in the Puerto Rico Army National Guard (PRARNG). If you are not a military member of the PRARNG (i.e., Airman, civilian, active-duty Soldier, prior service, guard member from another state, reservist, IRR, State Guard, etc.), you must contact the Recruiting and Retention (R&R) Office at (787) 289-1400 extension 2015 or 2008 and request the PRARNG Military Basic Requirements (MBR) Certification. If the MBR certification is not submitted, or you do not meet the requirements to be a member of the PRARNG, your application will not be screened. AREA OF CONSIDERATION: HRO MUST process and clear the Department of Defense (DoD), Priority Placement Program (PPP), prior to advertising all internal and external job vacancies and promotion announcements. Area 1 = All permanent Technician Enlisted employee’s members (NG T32/NG T5) within Puerto Rico Army National Guard. Area 2 = All indefinite Technician Enlisted employee’s members (NG T32/NG T5) within Puerto Rico Army National Guard. Area 3 = Enlisted currently serving members of the Puerto Rico Army National Guard. Area 4 = Enlisted Prior (former) members of the Puerto Rico Army National Guard. Area 6 = Applicants who meet all requirements to become Enlisted members of the Puerto Rico Army National Guard. (If the MBR certification is not submitted, your application will not be screened). First round consideration will be given to Area 1 Candidates. (All other Areas will be screened only in the event that there are no qualified or recommended Candidates). To prevent a grade inversion, military rank allowed for this position will be determined at the final evaluation of the vacancy announcement considering the military rank of the supervisor. Acceptance of any military technician position may cause the termination of entitlements and eligibility for all military bonuses and student loan repayments. For further information you must contact the appropriate military Education Office. DUTIES: As a COMPUTER ASSISTANT (D1731000), GS-0335-7, you will serve as a focal point in the organization for technical support specialist (a.k.a. Workgroup Manager) duties, providing computer related assistance and support to organizational users. PHYSICAL DEMANDS: The position may require extended periods of standing, walking, stretching, bending, stooping, or carrying a variety of computer and communications equipment which may weigh as much or more than 45 pounds. May lift heavier loads with the help of a co-worker or lifter device. WORKING ENVIRONMENT: Work is performed in a typical office setting, requiring the use of normal safety precautions necessary for an office environment. The work area is adequately lighted, headed, and ventilated. QUALIFICATIONS: You will lose consideration for the position if your application does not include all the information/documents requested on the vacancy announcement. The USAJOBS Resume must include a clear and detailed narrative description, in your own words, of how you met the required GENERAL and SPECIALIZED experience. Experiences copied from a position description, vacancy announcement or other reference material constitutes plagiarism and will disqualify you from the position. National Guard military (part-time) service is considered as full-time experience when evaluated against the qualification requirements. The applicant is credited with actual number of months the member has been in the National Guard provided such service is related to the position to be filled. GENERAL EXPERIENCE: Experience, training, or education which demonstrates the applicant’s ability to follow directions, procedures, or systematic work methods which gives evidence of the candidate’s ability to perform this work. SPECIALIZED EXPERIENCE: Applicant must possess at least ONE (1) year at the next lower-level grade GS-06 or the equivalent TWELVE (12) months of specialized experience performing or supervising duties such as performing computer security duties; troubleshooting, diagnosing, and resolving problems with information systems equipment; installing software and hardware peripherals, initializing systems, and resolving problem; providing guidance on technical aspects of computers and system use; working with network management and information assurance personnel; connecting peripherals, and performing systems startup; installing, upgrading, and maintaining configurations for new or updated software; providing software application assistance; researching and performing upgrades to workstation; monitoring Local Area Network (LAN) upgrades and software releases; promoting and publicizing security awareness and performing routing inventories to keep track of computer supplies.
PUERTO RICO NATIONAL GUARD ARMY TECHNICIAN VACANCY ANNOUNCEMENT COLA: 2.63% Duty Location: JFHQ-PR, G6, Fort Buchanan, PR