IT SPECIALIST (CUSTSPT)

For the NT-05: Your resume must demonstrate at least one year of specialized experience at or equivalent to the NT-04 (GS-11/12 equivalent) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Validating customer requirements and performing inspections to manage Telecommunications (Telecom) service programs for an organization. For the NT-04: Your resume must demonstrate at least one year of specialized experience at or equivalent to the NT-03 (GS-09/10 equivalent) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Consulting with customers to troubleshoot and address issues for Telecommunications (Telecom) service programs. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will serve as an IT SPECIALIST (CUSTSPT) for the IM CUSTOMER SERVICES BRANCH in the ACIO/INFORMATION TECHNOLOGY DIVISION, CORPORATE OPERATIONS DEPARTMENT of NAVAL SURFACE WARFARE CTR CORONA DIV.