IT Specialist

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Minimum Qualifications for GS-09: Master’s degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master’s degree or equivalent graduate degree OR 1 Year of Specialized Experience at the GS-07 Grade Level. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Examples include: Performing routine data configurations, assuring security policies are compliant, and preparing contingency plans; Providing troubleshooting support and maintenance of Window 7, 8, 10, Windows Server 2008, 2012 and effectively performing regularly scheduled systems management and maintenance procedures. Minimum Qualifications for GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR 1 Year of Specialized Experience at the GS-09 Grade Level. Examples include: Providing maintenance of electronic health record systems, email system, and Personal Computer (PC) systems; providing troubleshooting for Windows, Virtual servers, and Webservers; maintaining voice and data communications network; troubleshooting networks, VLAN’s, Cisco products; working with Windows Server 2008 or 2012 environment, VMware environment or Hyper-V, MS Exchange and Symantec Backup; working in Windows 7, Windows 10, MS Office; writing program documentation; analyzing operating systems and identifying complex issues to troubleshoot and resolve a problem or system crash; reviewing procedures, policies, and manuals; coordinating and implementing IT projects; managing multiple projects, prioritizing work, meeting deadlines. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
This position is located within the Bemidji Area, IHS at the Cass Lake Service Unit (CLSU) in Cass Lake, Minnesota. Health Services include inpatient and ambulatory care. The purpose of the position is to serve as an IT Specialist for the Cass Lake Service Unit. Incumbent will be responsible for the operation, technical assistance to departments on technical data issues, maintenance and problem resolution of multi-user computer systems. This position reports to the IT Site Manager.