Telecommunications Tech

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: Must have one (1) full year of specialized experience equivalent to the next lower grade level (GS-4) in the Federal Service that has given me the knowledge, skills, and abilities required to successfully perform the duties of this position. Specialized experience includes work where you were responsible for operating a telephone system and/or switchboard to receive incoming calls, monitoring and testing alarm system(s), entering data into a computer, using a paging system, and maintaining records. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully complete 4 years above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.. OR, Combination: Applicants may also combine education and experience to qualify at this level. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. You will be rated on the following Competencies for this position: Communication Information Assurance Stress Tolerance Telecommunications Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Position requires long periods of sitting at the switch telecommunication center during heavy call periods until relieved. The incumbent must be physically capable of activating and visually monitoring numerous critical alarms, computers, and radio equipment in the telecommunications suite. The incumbent must be capable of performing clerical duties and clearly communicating emergency situations to the necessary staff. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The NY Harbor VA Healthcare system is currently recruiting for two Telecommunication Technicians for the Police service at the Brooklyn VAMC Campus location. The purpose of this position is to provide the services and perform the duties of switchboard and telecommunication operations of the medical facility. The incumbent will handle all switchboard operations which includes routing calls, dispatching emergency services, and law enforcement support.

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