Public Safety Dispatcher (Office Automation)

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes answering emergency 911 calls; dispatching appropriate equipment based upon knowledge of the various types of equipment/vehicles required for different emergency situations; performing intervention with distraught emergency callers during high risk situations until appropriate emergency response units arrive on the scene; providing instruction to callers on emergency medical procedures; monitoring computerized dispatch, fire alarm systems; operating automated record systems to maintain reports and retrieve information. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical) Information Technology Application Manages and Organizes Information Oral Communication
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This Public Safety Dispatcher (Office Automation) position is located in Fort Belvoir, VA. Fort Belvoir is approximately 15 miles southwest of Washington, D.C., five miles from Alexandria, VA and next door to the community of Mount Vernon, VA.