Supervisory Program Analyst (OA)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/18/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. In addition to meeting the time-in-grade requirement, you must meet one of the following: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade SG-07 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Supervise others with planning, assigning, scheduling, and evaluating work; give advice, counsel, and instructions to subordinates; make hiring, termination, award, and promotion recommendations; determine and schedule training; and exercise significant responsibilities in dealing with officials of other units or organizations or relaying information to management officials of high rank. Working knowledge of pertinent laws, regulations, policies, and guidelines, and procedures in the field of patient administration, inpatient, and outpatient, medical records, and related field of medical administration. A comprehensive scheduling knowledge of interrelationships between scheduling requirements and other medical care services to evaluate and change or adapt to new local procedures to meet regulatory requirements and health care practices in compliance to VA directives, laws, and policies. Working knowledge of VISTA, Scheduling Directive to manage, control, secure, coordinate, and implement computer activities. Extracting data from existing sources and identifying other resources which will prove useful for medical center scheduling operations. Working knowledge of computer programs in presentations, databases management, and word processing for proper formatting and application in preparation of formal correspondence in response to inquiries, reports, and audits. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master’s or equivalent degree or two full years of progressively higher-level graduate education leading to such a degree. Note: the work of the Supervisory Program Analyst is sufficiently technical or specialized, therefore, graduate education alone may not provide the knowledge, and/or skill to perform the work. Course work must be related and clearly provides applicants with the background of knowledge and skills necessary for successful job performance. (Transcripts must be provided) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond one full year (18 semester hours) of graduate level education may be combined with specialized experience to qualify for this position at grades GS-9. Such education must demonstrate the knowledge, skills, and abilities necessary for the position. Completed course work must be related and clearly provides applicants with the background of knowledge and skills necessary for successful job performance. (Transcripts must be provided, and experience must be documented in your resume.) Typing Proficiency: A minimum typing speed of 40 words per minute is required. Applicants must either submit evidence of typing proficiency or self-certify by written statement their ability to type 40 wpm. You will be rated on the following Competencies for this position: Administration and Management Analysis and Problem Solving Compliance Leadership Veteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mainly sedentary. Some physical exertion may occasionally be necessary, such as bending, stooping, stretching, and lifting moderately heavy objects such as packages of paper, files, or manuals. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The Scheduling Site Manager, Nashville establishes, evaluates, maintains the strategic direction and success of the Business Office. The Nashville Business Office is comprised of administrative staff, whose primary responsibility is to ensure appropriate and timely access to care through multiple modes, not limited to, telephone care, secure messaging through MyHealtheVet, scheduling clinic visits..