Chief, Researcher Engagement and General Collections Division

The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position. A candidate’s resume must show a proven record of accomplishment that clearly demonstrates he or she has: Experience with the principles, concepts, and techniques of modern librarianship as it relates to collections and provision of researcher services. ** The successful candidate has applied professional experience with library and information management principles, concepts, and techniques to manage library functions and carry out library programs in a research library or information science setting; using this knowledge to design and deliver responsive research support services, create content, organize material, and provide access to collections. Experience with the following: 1) Setting collecting priorities for development of general collections, 2) Providing research services to diverse user groups and fostering growth in usage, 3) Working closely with library subject specialists in setting research services priorities and targets, and 4) Incorporating assessment activities into routine research services procedure and leveraging data to inform decision making. Ability to lead and inspire change. **The successful candidate has the ability to lead tasks and people effectively and inspire change in developing and implementing agency values, principles, and direction. This includes the ability to promote ideas with enthusiasm, conviction, and assertiveness; resolve contentious situations; solicit and consider others’ opinions; gain support and commitment from others; motivate and inspire others; and promote a culture of change and growth. Ability to supervise, develop and lead a diverse cultural heritage workforce. **The successful candidate has led people to meet an organization’s vision, mission, and strategic goals. Provided an inclusive workplace that fostered the development of others, facilitated cooperation and teamwork, and supported constructive resolution of differing opinions by using innovative approaches and future-oriented thinking. Performed human resources management functions such as: managed the budget and personnel planning for divisions under his/her direction; established performance expectations for the division chiefs and staff; provided formal and informal performance feedback and evaluated staff; and promoted the goals of equal employment opportunity and ensured the office was free of discriminatory employment practices. Ability to provide program oversight and administrative management to agency programs and operations. **The successful candidate has provided a wide range of managerial, analytical, technical, and advisory functions related to the administrative programs within the division. This included: 1) provided oversight for human resources, finance, information technology, facilities management and other services, 2) oversaw and guided short- and long-term strategic planning initiatives, 3) accomplished strategic and organizational goals by ensuring the effective interaction and integration of processes, 4) delegated and managed financial operations, 5) provided operational services in support of workforce planning goals, 6) managed effective and efficient administration of facilities requirements, 7) set performance expectations, 8) provided advice, counsel and training to staff, 9) developed policies and guidelines affecting agency programs, and 10) directed, monitored and participated in outreach initiatives. Ability to build and engage coalitions and professional networks in support of mission. The successful candidate has identified, built, and maintained relationships and professional networks to gain support and commitment from scholars and other learners; the publishing and creative community; and colleagues in the library field. This includes: 1) participating in and representing the institution at professional association meetings; 2) working collaboratively with other departments, agencies and organizations to further agency goals and objectives; 3) establishing cordial relationships with donors and potential donors to obtain additions to Library collections; and 4) working with the archival and research library community to identify trends and issues related to the collections and services of the Library. Ability to communicate effectively other than in writing. The successful candidate has the ability to speak clearly, politely, and under control to peers, staff, managers, supervisors, and external audiences to both provide and seek information. This also includes actively listening to and understanding information; and listening to and answering questions thoughtfully and completely.
This position is located in the Researcher Engagement and General Collections, General and International Collections Directorate, Researcher and Collections Services.