Supervisory Medical Management Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/18/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Supervising, planning, directing, and managing both technically and administratively a wide variety of complex programs of a medical center primarily outpatient clerical and administrative staff; Thorough knowledge of VA policies, directives, and regulations concerning Business Office Programs; Coordinating, planning, implementing and training for all outpatient clerical and administrative staff; Performing analytical and evaluative methods to determine program effectiveness and knowledge of advanced scheduling techniques and personnel logistics to insure adequate staff coverage; Performs problem analysis on utilization reports and cost trend data, and identifies strategies to improve provider access, reduce administrative burdens, capture workload and improve the cost effectiveness of the outpatient clinics; Assisting with budget plans each year; Planning, formulating, and implementing budget requirements to include staffing, overtime, and purchasing additional and replacement equipment, supplies and services, coordinating the needs of the clinics; Establishing, developing, and implementing comprehensive policies, processes and procedures through direct contact, telephone and/or written guidelines; Providing oversight by planning and recommending selections, promotions, status changes, awards, disciplinary actions and separations. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph. D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree. That demonstrates the KSA for the position (TRANSCRIPTS REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first two years of graduate education that demonstrates the KSAs for the position (TRANSCRIPTS REQUIRED). You will be rated on the following Competencies for this position: Communication Leadership Organizational Performance Analysis Planning and Evaluating Veteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. There is walking, bending and reaching required such as for filing or locating material, and carrying items such as reports, documents, and supplies. Entering data and word processing on a personal computer may result in physical problems from the effects of repetitive motion and eyestrain. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The incumbents primary functions will be to manage, direct, supervise, and coordinate the administrative staff supporting all of the outpatient areas within the Clinic Support Section, such as Primary care, mental health, as well as both the medical and surgical subspecialty and ancillary clinics.