Visitor Services Assistant

All qualifications must be met by the closing date of this announcement-11/20/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience includes providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; compiling and analyzing information to report; greeting the public, disseminating information, providing directions, and using software programs such as, word processing, spreadsheet, or database (e.g. Excel, Access, Word, or similar operating systems). You must include hours per week worked. -OR- EDUCATION: Successful completion of at least four years of education beyond high school (120 semester hours or 180 quarter hours) from an accredited college or university in any field for which high school graduation or the equivalent is the normal prerequisite. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor’s degree is creditable toward meeting the specialized experience requirements. For example, six months of specialized experience (50% of the experience requirement), and three years of college study from an accredited institution (50% of the qualifying education) that equals 100% of the total requirement. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This position is located in Hawaii Volcanoes National Park, in the Management Division. This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years. Term positions do not convey permanent status in the Federal service.