Technical Information Specialist

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant’s eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/22/2024 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Education: Must have Undergraduate or Graduate Education: Degree in computer science, information systems management, or technology management; or degree that provided a minimum of 24 semester hours in or one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Qualifying Experience: Installing and configuring firewalls (i.e., Cisco, Juniper, McAfee, or equivalent) and network operating systems (i.e., Windows Server, Virtual Machine (VM)ware, Unix, z/OS, or equivalent); experience working with Storage Area, Local Area, and Wide Area networks (i.e., setting up, providing technical support, and/or maintaining networks); experience using database query language (i.e., Structured Query Language-SQL, Data Manipulation Language-DML, or equivalent) to communicate with database management systems. Note: Experience above should demonstrate these four competencies: Attention to Detail-Such as testing network and gaming systems applying multiple test scenarios and documenting results. Customer Service-Such as providing assistance to both internal and external customers; assessing customers’ needs, meeting quality standards, and evaluating customer satisfaction. Oral Communication-Such as communicating complex network issues to customers or field technicians in remote locations; providing training to newer field technicians; making recommendations on hardware upgrades. Problem Solving-Such as while monitoring network traffic and patterns documenting network latency problems; then identifying source of problem; develop feasible approaches in resolving the issue. Condition(s) of Employment: Successful completion and favorable applicable background investigation (Tier 1 Level) is required. This position requires IA certification IAW DoD 8570-01-M within six months from date of hire. Must be able to obtain and maintain a Security + certification within twelve months from date of hire. This position may require occasional CONUS travel for official business. Must be physically able to frequently lift, handle and carry objects weighing up to 50 pounds, and with assistance, objects up to and over 50 pounds. “This is a drug testing designated position. The incumbent is subject to random testing for drug use.” You will be evaluated on the basis of your level of competency in the following areas:
About the position: This position will be assigned to the Resource Management Flight. This position is Regular Part Time and does include benefits