IT Specialist (Direct Hire Authority)

Social Security Administration - Other Agencies and Independent Organizations

Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Minimum Qualifications: Grade 5 To qualify at the GS-5 level, applicants must have the following: A bachelor’s degree. IT-related experience demonstrating each of the four competencies listed above. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Minimum Qualifications: Grade 7 To qualify at the GS-7 level, applicants must have one of the following: A bachelor’s degree AND superior academic achievement. Superior academic achievement is defined as: (1) graduating with at least a 3.0/4.0 GPA; (2) graduating in the top third of the graduating class; or (3) membership in a national scholastic honor society. NOTE: Transcripts are required to substantiate education.; OR One full year of graduate level study, or possess a Master’s or higher degree, e.g., LL.B., J.D., LL.M., Ph.D., etc., in a field that provided the knowledge, skills, and abilities to do the work of the position.; OR At least 52 weeks of specialized experience at the GS-5, or equivalent, which is in or related to the work of the position to be filled which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related experience includes assisting senior specialists with application troubleshooting, computer programming, hardware or software configuration, etc. Such experience must involve providing input for at least a segment of one technical project.; OR When combined, graduate education and experience total 100% of the requirements. NOTE: The educational degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Transcripts are required to substantiate education. Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
IT Specialist position(s) are being filled through the Office of Personnel Managements delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the “Rule of Three” do not apply.

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