Program Support Assistant (OA)

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/15/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Budget and procurement process. Purchase card administration and reviews balances of the fund control points. Knowledge of computer programs that include, but are not limited to: Microsoft Office tools, Outlook, Word, Excel, and Access for data entry, retrieval and reporting. Prepare postmaster submissions, policies, memorandum, and special correspondence. Ability to review policies and data collection forms/techniques to assure compliance with reporting requirements. You will be rated on the following Competencies for this position:
Administration and ManagementCommunicationsCustomer Service (Clerical/Technical)Organizational AwarenessProblem SolvingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. However, it may require some walking, standing, bending, and carrying of light items such as papers, brooks, and small parts. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at
The Program Support Assistant position is within Education Support Service (ESS) at the Bay Pines VA Healthcare System (BPVAHCHS). The designee provides administrative support to the ACOS/E and Designated Learning Officer/Education Officer (DLO). The designee performs as a key member of the office team and often speaks for the ACOS/E and DLO based on knowledge of education and healthcare system policies and procedures.