Administrative Officer

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/19/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Basic knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies of the efficiency and effectiveness of program operations and substantive administrative support functions (internal activities or functions such as supply, budget, procurement, or personnel which serve to facilitate operations). Knowledge of pertinent laws, regulations, policies and precedents that affect the use of program and related support resources, sufficient to plan a internal control system which assures the fiscal management and maintain on a sound basis in accordance with general accepted practices. Knowledge of major issues, program goals and objectives, work processes, and administrative operations of the organization, in order to represent management at labor management meetings, provide information, and resolve conflicts and/or problems that may arise and assure management officials are familiar with the negotiated agreement. Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and organizational productivity, significant to evaluate administrative and clinical activities, obtain information to provide feedback to assure continuity and smooth daily operational workflow; in efforts to improve patient access and overall treatment to VA healthcare. Ability to develop new or modified work methods, organizational structures, records and files, management processes, staffing patterns, procedures for administering program services, guidelines and procedures, and automating work processes for the conduct of administrative support functions or program operations, in order to improve effectiveness and efficiency through measurements and recommendations. Ability to communicate verbally and in writing with a variety of people from different backgrounds and different levels of understanding. This may include clerical, technical, administrative and professional (medical and non-medical) people at all levels in the agency, in order to explain, obtain, and adhere to the objective of patient care. Knowledge and skill in the use of computer equipment with a wide variety of software such as Word, Excel, Power Point, Outlook, Access and VHA databases to extract and organize data, produce letters, memoranda, and to prepare a variety of specific working documents and forms such as spreadsheets, database, word processing, desktop publishing, graphics and other similar products.. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a PH.D. or Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work and must be from an accredited college or university. (Transcripts Required) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate education in excess of the amount required for the next lower grade GS-09. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.(Transcripts Required) You will be rated on the following Competencies for this position:
Administration and ManagementBudget AdministrationConflict ManagementPersonnel and Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This work is primarily sedentary; although some slight physical effort may be required. HAS operations are in approximately 13 buildings on the Salisbury campus. (Some walking, standing, light lifting, bending, and use of hands). For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at
This position is located within the Salisbury VA Health Care System; Salisbury, NC under the Health Administrative Service (HAS) line. This position is supervised by the Chief of the Health Administration Service Line. The purpose of the position is to serve as the Administrative Officer for HAS and as such, directs and coordinates the administrative, operational, and planning activities within the service.