Supervisory Information Technology Specialist (APPSW)

Forest Service - Department of Agriculture

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management’s General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must have one year of specialized experience equivalent to at least the GS-13 grade level. Specialized experience is defined as two or more of the following: evaluating or developing information technology policies and requirements; and/or providing leadership and expert technical advice to management to explore, create, and implement new information technology techniques and methodologies; and/or cultivating solutions to unique or unusually complex problems regarding information technology operations. AND Information Technology (IT) related experience must also demonstrate each of the following four competencies: Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. TIME IN GRADE REQUIREMENT: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. This requirement must be met by the closing date of this announcement.
This position is in the Chief Information Office (CIO) that manages the information resources environment for the Forest Service. The incumbent proactively develops partnerships with key stakeholders, other agencies, and USDA to provide the best value in the services and solutions developed and offered by the CIO. For additional information about the duties of this position, please contact Randall Stone at 816-844-4004 or randall.stone@usda.gov.