Director, Product Management

Remote (United States)

Job Details

Employment Type: Full-Time

Department: Product Management

Reports To: VP, Product Management

Base Salary: $190,000 per year

About the Role

This role is responsible for leading and developing a team of Product Managers while owning product strategy across multiple product lines. The position focuses on delivering high-impact products, driving measurable business and customer outcomes, and ensuring continuous product improvement.

The role requires strong cross-functional collaboration with engineering, design, client success, sales, marketing, and leadership teams to align product execution with business goals.

What You’ll Do

• Lead, coach, mentor, and develop a high-performing team of Product Managers.
• Own the Product Management function, including performance management, career development, and establishing best practices and standards.
• Define and own product strategy, roadmap development, prioritization, and execution across multiple product areas.
• Partner with Engineering and Design to deliver high-quality products while balancing customer needs, technical constraints, and business priorities.
• Define and execute an AI product strategy, incorporating automation and artificial intelligence responsibly across the product portfolio.
• Champion analytics, experimentation, customer insights, and product KPIs to guide product decisions.
• Build and maintain strong relationships with customers, public sector stakeholders, and internal teams.
• Present product strategy, roadmap updates, and progress to leadership.
• Support product launches, pricing discussions, go-to-market planning, and customer communications.

Qualifications

• 8+ years of progressive experience in Product Management.
• 3+ years of experience managing, leading, and mentoring Product Managers.
• Experience delivering SaaS products in a cloud-native environment.
• Experience building and scaling mission-critical software platforms with high requirements for availability, performance, security, and resiliency.
• Demonstrated success managing complex product portfolios and cross-functional teams.
• Strong strategic thinking, analytical, communication, and leadership skills.
• Bachelor’s degree required; advanced degree preferred.

Preferred Qualifications

• Experience working with public safety, government technology, emergency services, or related software environments.
• Experience scaling high-growth SaaS organizations.
• Experience leading AI-enabled product initiatives and intelligent workflow automation.
• Strong understanding of product analytics, experimentation frameworks, and data-driven decision making.

Background Check

• Employment is contingent upon successful completion of a criminal background check.

Travel Requirements

• Minimal travel is expected at this time.

Benefits

• Comprehensive compensation and benefits package.
• Medical, dental, and vision coverage.
• Flexible spending accounts (FSA/HSA).
• 401(k) retirement plan.
• Flexible paid time off.
• Fully remote work environment.
• Technology stipend.
• Opportunities for career growth and advancement.
• Additional benefits and employee perks.