Director of Information Technology

Remote (United States)

Job Details

Workplace: Remote

Employment Type: Full-time

Experience: 8+ years of progressive IT experience, including at least 3 years in a senior leadership or director-level role

Core Areas: Enterprise IT Infrastructure, Systems Integration, Microsoft 365, AWS, IT Strategy, IT Team Leadership, Cybersecurity, HIPAA Compliance

Compensation: $136,000–$151,000 annually.

Travel: Up to 15%

About the Role

The Director of Information Technology oversees internal IT systems, infrastructure, integrations, and support services. Reporting to the Chief Information Officer within Administration, this role combines technology planning, operational leadership, and people management to keep systems secure, reliable, scalable, and aligned with organizational goals. Responsibilities include infrastructure modernization, systems implementation, vendor oversight, and continuous improvement of IT services.

The position leads infrastructure, integration, and service desk functions, with responsibility for enterprise platforms including Microsoft 365 and AWS. Working with senior leadership, Compliance, Information Security, and internal and external stakeholders, the director supports healthcare privacy requirements, business continuity, disaster recovery, and effective technology services for internal and external users.

What You'll Do

• Direct the design, deployment, and maintenance of secure, scalable IT infrastructure and external integrations.
• Maintain system availability, performance, and security across the technology environment.
• Oversee Microsoft 365, AWS, and other enterprise cloud platforms and services to support secure, reliable, and cost-effective operations.
• Manage vendor relationships and licensing agreements, addressing operational needs, security compliance, and cost efficiency.
• Oversee provisioning and lifecycle management for hardware, software, and user access.
• Establish and maintain business continuity, backup, and disaster recovery strategies that support organizational resilience and operational continuity.

• Ensure internal and external users receive timely, effective technology support.
• Implement systems and tools that improve employee productivity and security.
• Coordinate system enhancements, product maintenance and support, upgrades, updates, and patches.

• Work with senior leadership to align IT strategy with organizational goals.
• Evaluate, select, and implement internal tools and systems.
• Identify and lead automation and process improvement initiatives.
• Develop and maintain technology roadmaps covering infrastructure modernization, cloud services, cybersecurity, and end-user computing.
• Assess emerging technologies, including artificial intelligence, automation platforms, and workflow optimization tools, with attention to governance, security, and business value.

• Lead, mentor, and develop IT staff, including infrastructure engineers, interface analysts, and internal IT support staff.
• Define team structure, performance goals, and professional development paths.
• Build accountability, continuous improvement, and service excellence into team practices.
• Manage the Infrastructure Manager, Integration Manager, and Service Desk Analyst roles, carrying out supervisory responsibilities in accordance with organizational policies and applicable laws.

• Ensure compliance with healthcare privacy and security regulations, including HIPAA, PCI, and organizational data governance requirements.
• Recommend, draft, and update IT standard operating procedures.
• Work with internal and external stakeholders on audits, risk management initiatives, and cybersecurity insurance requirements.
• Partner with Compliance and Information Security teams on audits and incident response plans.

Qualifications

Required Experience

• At least 8 years of progressive IT experience, including 3 or more years in a senior leadership or director-level role.
• Proven experience managing enterprise IT infrastructure and internal support operations.
• Experience leading cloud-based technology environments, including Microsoft 365 and AWS.
• Experience supporting regulated healthcare environments and compliance frameworks such as HIPAA.
• Experience managing technology vendors, software licensing, professional services relationships, and technology budgets.
• Experience building and mentoring high-performing teams.

Required Skills

• Strong leadership and people management capabilities.
• Solid understanding of ITIL practices, cybersecurity, and systems integration.
• Server administration and cloud engineering experience, preferably with AWS.
• Experience administering and governing Microsoft 365 technologies, including Microsoft Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, and Intune.
• Experience with identity and access management, Zero Trust security principles, MFA, conditional access, and endpoint management.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education & Certifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Preferred Qualifications

• Master’s degree.
• Experience using Confluence and Jira for document management, project management, and ticketing.
• Experience administering enterprise identity and access management platforms, including Okta and Microsoft Entra ID, with responsibility for SSO, MFA, user provisioning, lifecycle management, conditional access, and application integration.
• Experience implementing AI-enabled productivity solutions such as Microsoft Copilot and related governance practices.
• Familiarity with healthcare interoperability standards, including HL7 and FHIR APIs.