People Operations Generalist

Remote (United States)

Job Details

Location: United States

Workplace: Remote

Travel: Occasional travel for company offsites and team gatherings

Experience: 3–7 years in People Operations, Human Resources, or an HR Generalist / People Partner role

Core Areas: Employee Relations, Recruiting & Onboarding, Performance Management, Compensation & Equity, Payroll & Benefits Administration, HR Compliance, People Operations Systems, Employee Development

Compensation: $120,000–$150,000 annually

About the Role

This opportunity is for an experienced People Operations Generalist to manage the full range of human resources operations for a growing technology organization. The position covers employee relations, recruiting, onboarding, performance management, compensation, payroll, benefits administration, employment compliance, and employee development. The role involves building scalable HR processes, supporting organizational growth, and managing day-to-day people operations across the United States.

The People Operations Generalist works directly with founders, senior leadership, managers, and Finance to develop compensation structures, administer performance reviews, maintain employment documentation, and support employees throughout the employment lifecycle. The position requires hands-on experience implementing HR systems, developing process automation, and applying AI-enabled tools to improve operational efficiency. Responsibilities also include managing employment arrangements, supporting organizational changes, and coordinating company gatherings.

What You'll Do

• Serve as the primary point of contact for employee questions, workplace concerns, and day-to-day human resources matters.
• Advise managers and leadership on team changes, organizational restructuring, and evolving workforce and headcount requirements.
• Manage sensitive employee relations matters, including performance concerns, workplace conflicts, and employment terminations, with discretion and sound judgment.

• Manage the full recruiting lifecycle, including candidate sourcing, interview coordination, candidate communication, and offer management.
• Prepare, administer, and maintain employment documentation for full-time employees and independent contractors, including offer letters, employment agreements, and contractor agreements.
• Develop and continuously improve employee onboarding processes to support effective integration and productivity for new hires.
• Coordinate structured employee offboarding procedures and maintain accurate documentation throughout the process.

• Manage annual and mid-year employee performance review cycles from planning through completion.
• Develop and maintain manager toolkits, guidance materials, and performance management resources to support effective employee feedback and evaluations.
• Maintain and improve employee leveling frameworks and career development ladders to support professional growth and organizational consistency.

• Partner with Finance to manage company-wide compensation programs, including salary benchmarking, compensation banding, and recurring compensation review cycles.
• Co-manage variable compensation plans for Sales and Creator teams.
• Support equity administration and coordinate equity refresh programs in partnership with Finance.
• Develop and maintain consistent compensation and employee leveling practices as the organization grows.

• Administer payroll processes for employees and contractors, coordinating with payroll providers and related HR vendors.
• Manage HR technology and benefits vendor relationships, including platforms and providers such as Rippling, Bennie, Betterment, Sterling, and Common Wealth.
• Administer employee benefits programs and 401(k) retirement plans, including open enrollment processes.
• Manage Employer of Record (EOR) relationships and coordinate benefits arrangements for employees and contractors.
• Oversee employee immigration and relocation matters, coordinating with legal counsel when necessary.
• Maintain compliance with applicable employment laws and regulations across operating jurisdictions.

• Plan and coordinate company-wide and departmental offsites, including event logistics, budgets, and programming.
• Build and maintain HR processes, operational documentation, systems, and tools that support efficient people operations.
• Develop automation and AI-enabled workflows to improve HR administration and reduce manual operational tasks.

Qualifications

Required Experience

• 3–7 years of professional experience in People Operations, Human Resources, an HR Generalist position, or a People Partner role.
• Experience working in a startup or high-growth technology company, ideally as an early or first dedicated People Operations professional.
• Hands-on experience across core HR functions, including recruitment, employee relations, compensation administration, benefits, and payroll.
• Demonstrated experience developing and implementing HR processes and operational systems from the ground up, rather than solely administering established processes.

Required Skills

• Practical expertise in compensation management, including salary benchmarking, compensation banding, variable compensation structures, employee leveling, and equity fundamentals.
• Ability to manage recruiting, employee onboarding, employment documentation, performance review cycles, and employee offboarding processes.
• Working knowledge of payroll administration, employee benefits programs, retirement benefits, and HR compliance requirements.
• Ability to manage sensitive employee relations conversations and workplace situations with empathy, confidentiality, discretion, and sound judgment.
• Strong organizational and project management skills, including the ability to coordinate compensation cycles and performance review cycles simultaneously.
• Familiarity with modern HR technology platforms and service providers, including benefits administration tools, background screening services, and Employer of Record solutions such as Bennie, Sterling, and Common Wealth.
• Ability to build operational processes independently, identify opportunities for improvement, and manage HR responsibilities with a high degree of autonomy.
• Ability to use AI-enabled tools and workflow automation to improve People Operations systems and administrative processes.
• Excellent written and verbal communication skills and the ability to work effectively with employees, managers, executives, and cross-functional stakeholders.

Preferred Qualifications

• Experience supporting distributed teams.
• Familiarity with compensation management platforms such as Pave.